6 Reasons to Invest in Digital Menus
More and more establishments worldwide have converted to digital menus. These menus have soared in popularity during the Covid-19 pandemic, as they allow customers to order quickly, efficiently, and safely. Why should you allow your customers to order from a digital menu? Read on to find out more.
1. Improved Customer Engagement and Experience
The customer experience is one of the most important aspects of any business, and digital menus allow your customers to engage with your establishment more efficiently. Customers can view the menu online and see what their order will look like before it’s prepped. They can share photos of the dishes with each other easily.
2. Increased Efficiency
Digital menus allow your customers to order quickly and efficiently. It can also reduce delays between orders, so your customers receive their meals promptly. These menus also allow you to update prices or change items faster than traditional paper menus.
3. Cost Savings
Using digital menus can save you significant money. You no longer have to pay for menu printing and can reduce the amount of staff needed to manage orders. Also, digital menus allow customers to pay electronically, which can help reduce expenses related to processing payments. According to FSR Magazine, 88% of restaurants claimed they would consider switching to all digital menus.
4. Prevent Germs
A physical menu goes through several hands daily. Digital menus allow customers to place orders without touching a physical version covered in germs. Such sanitation is vital during COVID-19, when germs can easily spread through physical contact with objects like paper menus.
5. Environmentally Friendly
Your establishment will reduce paper consumption, thus reducing its environmental impact. More consumers are interested in green solutions and look to support companies that do the same. Using digital menus shows that your business is committed to sustainability.
6. Multiple Languages
As people travel and move around more, you may have customers from other countries. A digital menu lets restaurants offer their selection in multiple languages, making it easier for guests to understand the menu and order. It can help increase customer satisfaction.
Digital menus offer many benefits for establishments. You can allow your customers to order quickly and efficiently, resulting in improved customer engagement and experience. As technology advances, why not ensure your establishment takes advantage of it? Investing in digital menus is a great step forward for any business. Contact our local team at BOSTON NORTH COMPANY today for more information.
Tracking and managing inventory has never been easier with this fully integrated application. Set alerts for when inventory is low, reminding you to replenish items. LexgiaPOS Inventory also allows you to define minimum stock levels for any and all products, prompting the system to create automated shopping lists with every item that must be replenished. Check for the most popular items and plan restocking accordingly.
Delivery service is a valuable asset for any business, as it conveniences customers and creates another avenue for profit. LexgiaPOS Driver is a fully integrated application developed for restaurants as well as their drivers to foster a seamless delivery process.
Quickly and easily assign drivers to certain deliveries or delivery routes within the system, speeding up the process. They can be informed anywhere at any time with SMS alerts, allowing for route changes and quick turnaround time. The system provides real-time driver status and allows you to collect data to measure driver performance.
LexgiaPOS's S customer loyalty application allows businesses to create customized loyalty programs based on the best interests of both their consumers and the business itself. Loyalty rewards can be based on a variety of factors, including enrollment, customer visits, a fixed spent amount, specific menu items, and menu category.
LexgiaPOS CDS is a customer facing display that they are able to interact with during checkout. The easy and fast technology provides high levels of service and convenience for customers, allowing for less delay at checkout and increased consumer satisfaction. Equipped with a tip processing feature and required digital signature, the system provides quick service that is both enjoyable and more secure. The application can also prompt customers to opt-in to your loyalty program if you choose, driving more signups.
Self-order kiosk checkouts allow for customers to fully engage with the order and checkout processes independently, creating a more convenient customer experience while simultaneously lifting pressure from the front-of-house staff. LexgiaPOS Kiosk quickens the process of making and dispatching orders by communicating directly to a second display system located in the kitchen. The application eliminates extra steps by enabling direct communication from your consumers’ fingertips to the eyes of the kitchen staff.
LexgiaPOS KDS is a system specifically designed for catering to needs inside the kitchen. Always in direct communication with the front-of-house display, both systems can stay connected even without internet, allowing for no interruptions to the flow of your workday.
If your restaurant serves pizza, LexgiaPOS KDS allows your customers to customize a pie down to the slice and make their topping choices as elaborate as desired. Customers can also receive SMS text alerts directly from the kitchen so that they are notified as soon as their order has been completed. The kitchen display system allows for optimal efficiency and a significant reduction of error and waiting time.
Excessive wait times can lead to customer dissatisfaction, lack of repeat business, and loss of sales. LexgiaPOS Waitlist is a fully integrated application within the operating system that tracks and manages your business’s bookings and guests to ensure minimal wait time and maximal communication with your customers. Equipped with a wait time calculator and synced with the statuses of your tables, the application remains constantly updated and can keep your customers in the loop as well by sending SMS text alerts regarding the status of their wait.