Surcharging
Navigating the Pitfalls: Why Smart Businesses Steer Clear of Surcharges, Dual Pricing, & Cash DiscountsIn the ever-evolving landscape of business transactions, the allure of surcharge, dual pricing, & cash discount programs has taken center stage, promising a solution to the difficulty of credit card processing fees. However, as we navigate the complexities of these pricing strategies, it becomes imperative to scrutinize not only their mechanics but also the potential pitfalls they harbor. In this blog, we search into the dangers associated with adopting such pricing strategies, unraveling the risks and implications for both businesses and consumers. At BOSTON NORTH COMPANY,…
6 Reasons to Invest in Digital Menus
More and more establishments worldwide have converted to digital menus. These menus have soared in popularity during the Covid-19 pandemic, as they allow customers to order quickly, efficiently, and safely. Why should you allow your customers to order from a digital menu? Read on to find out more. 1. Improved Customer Engagement and Experience The customer experience is one of the most important aspects of any business, and digital menus allow your customers to engage with your establishment more efficiently. Customers can view the menu online and see what their order will look like before it’s prepped. They can share…
5 Benefits of Digital Gift Cards
Digital gift cards are a great way to give a gift without having to give something physical. According to CommentSold, the fact that there’s zero profit loss with digital gift cards makes them a smart source of revenue. Check out these five benefits of digital gift cards to learn more. 1. Convenience Customers don’t want to jump through hoops to make a purchase, and they don’t have to when they have sale solutions like digital gift cards. Not only are digital gift cards easy to purchase, but also customers can easily make a purchase online or in person using the…
Why Is it Important to Accept Multiple Forms of Payment?
In the digital age, it can be tempting for a small business owner to only accept credit cards. For older business owners, cash-only businesses are the gold standard. To workers in the gig economy, peer-to-peer payment apps are the norm. All these payment methods have unique benefits and ensuring that your point-of-sale system, or POS system, can handle them can be a huge asset. Benefit Of Cash There is an old saying that “cash is king.” In many ways, that’s still true. Cash is notoriously easier to use. Even if your POS system is a calculator and a balance sheet,…
What to Consider When Bringing an ATM Into Your Business
Bringing an ATM machine into your business can be lucrative. ATMs provide customers with convenient access to their money and these machines normally see a lot of traffic. However, you must consider some key points about having an ATM machine as part of your business. Here are a few things to consider before bringing an ATM into your business. How Much Will the Machine Cost You? There are costs associated with cash machines beyond the initial out-of-pocket expenses. There are maintenance costs, as well as labor and operation costs that will rack up over time. Evaluating the overall cost is…
5 Ways a POS System Impacts the Customer Experience
If you manage a business with a physical location, then you know how important it is to have POS systems. This system can help you keep track of your inventory, customers, sales, and more. But did you know that a POS system can also impact customer experience? Here are five ways this type of system can improve the customer experience. 1. Helps Track Customer Data If you want to provide your customers with the best possible experience, then you need to track their data. A POS system can help you keep track of their purchase history, contact information, and more.…
Which Restaurant POS Is Right for Your Business?
There are several types of restaurant POS systems for restaurants that track inventory and allow customers to order food and pick it up or dine in. Some offer complex programs that can add marketing and customer loyalty tracking to the services you offer. When deciding on the best one, look for ease of use, cost, the location of the system, and what special hardware or software it needs. Here’s a look into the different options to help you decide which is right for your business. In-Store POS Systems In restaurants, the POS system is often connected wirelessly and can be…
3 Reasons Why Your Restaurant Needs Mobile POS Units
If you run a restaurant, chances are high that you’re always looking for ways to increase your restaurant’s efficiency and boost your business’ profits. According to Statista, for ten years leading into 2019, drink and food sales in the U.S. restaurant industry experienced a steady increase, reaching over $773 billion. One way you can also experience these increased profits is by investing in mobile POS units. Here are some reasons why you need to install POS units in your restaurant. Increased Efficiency POS units help streamline your restaurant’s ordering and payment process, making it easier and faster for customers and…
Should Your Business Buy an ATM?
Are you considering improving your customers’ shopping experience and enhancing payments in your business? An ATM is one of the ways entrepreneurs bring customers’ banks into their business premises. Below are some of the reasons why your business should buy an ATM. Improved Access to Cash ATMs provide access to a person’s bank account, making customers visit your business without carrying cash or visiting the bank beforehand. Many customers prefer businesses that can provide solutions with minimal movement and within a short period. Therefore, investing in an ATM will make your premises a one-stop shop for potential customers. Increased Customer…
5 Benefits of Cloud-Based POS Systems
Many organizations believe deploying cloud-based point of sale software is similar to implementing traditional systems. Because of this prevalent misconception, many retailers have hesitated to use cloud-based POS systems. According to Retail Consulting Partner, just 7% of retailers are presently utilizing cloud-based POS, while 28% expect to do so in the future. If you’re a retailer who’s considering a transition into using cloud-based POS systems, below are some of the benefits that come with that transition. Increased Data Visibility You can take your business everywhere there is an internet connection with Cloud POS. Inventory counts, labor utilization percentages, productivity statistics,…
Tracking and managing inventory has never been easier with this fully integrated application. Set alerts for when inventory is low, reminding you to replenish items. LexgiaPOS Inventory also allows you to define minimum stock levels for any and all products, prompting the system to create automated shopping lists with every item that must be replenished. Check for the most popular items and plan restocking accordingly.
Delivery service is a valuable asset for any business, as it conveniences customers and creates another avenue for profit. LexgiaPOS Driver is a fully integrated application developed for restaurants as well as their drivers to foster a seamless delivery process.
Quickly and easily assign drivers to certain deliveries or delivery routes within the system, speeding up the process. They can be informed anywhere at any time with SMS alerts, allowing for route changes and quick turnaround time. The system provides real-time driver status and allows you to collect data to measure driver performance.
LexgiaPOS's S customer loyalty application allows businesses to create customized loyalty programs based on the best interests of both their consumers and the business itself. Loyalty rewards can be based on a variety of factors, including enrollment, customer visits, a fixed spent amount, specific menu items, and menu category.
LexgiaPOS CDS is a customer facing display that they are able to interact with during checkout. The easy and fast technology provides high levels of service and convenience for customers, allowing for less delay at checkout and increased consumer satisfaction. Equipped with a tip processing feature and required digital signature, the system provides quick service that is both enjoyable and more secure. The application can also prompt customers to opt-in to your loyalty program if you choose, driving more signups.
Self-order kiosk checkouts allow for customers to fully engage with the order and checkout processes independently, creating a more convenient customer experience while simultaneously lifting pressure from the front-of-house staff. LexgiaPOS Kiosk quickens the process of making and dispatching orders by communicating directly to a second display system located in the kitchen. The application eliminates extra steps by enabling direct communication from your consumers’ fingertips to the eyes of the kitchen staff.
LexgiaPOS KDS is a system specifically designed for catering to needs inside the kitchen. Always in direct communication with the front-of-house display, both systems can stay connected even without internet, allowing for no interruptions to the flow of your workday.
If your restaurant serves pizza, LexgiaPOS KDS allows your customers to customize a pie down to the slice and make their topping choices as elaborate as desired. Customers can also receive SMS text alerts directly from the kitchen so that they are notified as soon as their order has been completed. The kitchen display system allows for optimal efficiency and a significant reduction of error and waiting time.
Excessive wait times can lead to customer dissatisfaction, lack of repeat business, and loss of sales. LexgiaPOS Waitlist is a fully integrated application within the operating system that tracks and manages your business’s bookings and guests to ensure minimal wait time and maximal communication with your customers. Equipped with a wait time calculator and synced with the statuses of your tables, the application remains constantly updated and can keep your customers in the loop as well by sending SMS text alerts regarding the status of their wait.