Which Restaurant POS Is Right for Your Business?
There are several types of restaurant POS systems for restaurants that track inventory and allow customers to order food and pick it up or dine in. Some offer complex programs that can add marketing and customer loyalty tracking to the services you offer. When deciding on the best one, look for ease of use, cost, the location of the system, and what special hardware or software it needs. Here’s a look into the different options to help you decide which is right for your business.
In-Store POS Systems
In restaurants, the POS system is often connected wirelessly and can be located at the checkout counter or a tablet attached to a stand. They often come with a card scanner, barcode reader, and cash drawer. They take orders and track inventory and supplies. These systems are stationary and often benefit fast-casual restaurants, fast food, or grocery stores with restaurants or sit-down food areas.
Kiosk POS and Mobile POS Systems
Kiosk POS systems are stands that let customers check out and purchase their own food. Customers can scan, order, and pay for their food and beverages. They often provide sales and management tools and are connected by Wi-Fi. They have a card reader and touch screen and are suited to fast food restaurants, food courts, and supermarkets with restaurants and food areas.
Mobile POS systems allow customers to make payments using cell phones and other devices. They require a phone, card reader, and wireless connection. They are especially useful for food trucks or for restaurants that attend conventions and festivals. Some come with a permanent stand, and they’re a good choice for most restaurants.
All-In-One Systems
All-in-one restaurant POS systems are designed for medium to large restaurants and can do several different tasks. They have a countertop and card reader and may be located at the cash register or in more than one location. They allow the restaurant to take orders, accept payments, and manage staff with a device that fits into your hand. Some programs allow you to run loyalty programs and validate gift cards. The program can be customized to the restaurant and allows staff to focus on customer service.
Omnichannel POS Systems
Omnichannel POS systems help you connect customer service to back-end operations. They provide ordering, customer service, payment, stock management, and employee management by connecting and synchronizing all data. They’ll help you reach more customers, increase staff satisfaction, and provide customers with a better experience. According to Webinar Care, over 59% of retailers focused on Omnichannel POS as a priority in 2020, and 52% wanted to improve their system the same year. It’s designed for medium and large high-volume restaurants.
When you decide on a restaurant POS system, you should consider the size of your restaurant, how compatible it is with your current setup, what service you want it to provide, and the amount of money you must spend on it. These are factors that’ll help you find the best POS system for you. Get in touch with us at BOSTON NORTH COMPANY today to get started!
Tracking and managing inventory has never been easier with this fully integrated application. Set alerts for when inventory is low, reminding you to replenish items. LexgiaPOS Inventory also allows you to define minimum stock levels for any and all products, prompting the system to create automated shopping lists with every item that must be replenished. Check for the most popular items and plan restocking accordingly.
Delivery service is a valuable asset for any business, as it conveniences customers and creates another avenue for profit. LexgiaPOS Driver is a fully integrated application developed for restaurants as well as their drivers to foster a seamless delivery process.
Quickly and easily assign drivers to certain deliveries or delivery routes within the system, speeding up the process. They can be informed anywhere at any time with SMS alerts, allowing for route changes and quick turnaround time. The system provides real-time driver status and allows you to collect data to measure driver performance.
LexgiaPOS's S customer loyalty application allows businesses to create customized loyalty programs based on the best interests of both their consumers and the business itself. Loyalty rewards can be based on a variety of factors, including enrollment, customer visits, a fixed spent amount, specific menu items, and menu category.
LexgiaPOS CDS is a customer facing display that they are able to interact with during checkout. The easy and fast technology provides high levels of service and convenience for customers, allowing for less delay at checkout and increased consumer satisfaction. Equipped with a tip processing feature and required digital signature, the system provides quick service that is both enjoyable and more secure. The application can also prompt customers to opt-in to your loyalty program if you choose, driving more signups.
Self-order kiosk checkouts allow for customers to fully engage with the order and checkout processes independently, creating a more convenient customer experience while simultaneously lifting pressure from the front-of-house staff. LexgiaPOS Kiosk quickens the process of making and dispatching orders by communicating directly to a second display system located in the kitchen. The application eliminates extra steps by enabling direct communication from your consumers’ fingertips to the eyes of the kitchen staff.
LexgiaPOS KDS is a system specifically designed for catering to needs inside the kitchen. Always in direct communication with the front-of-house display, both systems can stay connected even without internet, allowing for no interruptions to the flow of your workday.
If your restaurant serves pizza, LexgiaPOS KDS allows your customers to customize a pie down to the slice and make their topping choices as elaborate as desired. Customers can also receive SMS text alerts directly from the kitchen so that they are notified as soon as their order has been completed. The kitchen display system allows for optimal efficiency and a significant reduction of error and waiting time.
Excessive wait times can lead to customer dissatisfaction, lack of repeat business, and loss of sales. LexgiaPOS Waitlist is a fully integrated application within the operating system that tracks and manages your business’s bookings and guests to ensure minimal wait time and maximal communication with your customers. Equipped with a wait time calculator and synced with the statuses of your tables, the application remains constantly updated and can keep your customers in the loop as well by sending SMS text alerts regarding the status of their wait.