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SpotOn Merchant Referral Terms & Conditions

Clients will be eligible for a referral reward for any new business they refer to SpotOn Transact LLC (“SpotOn”) by filling out the referral form on their dashboard, which should include the referred business name, contact name, email address, and phone number. Clients will also be eligible to receive a referral reward for any new business that uses their dedicated referral link.

Referral Bonus Payout Terms & Definitions

Clients who refer a new Restaurant POS business will be rewarded $1,000 USD if the referred restaurant business activates within 12 months of the referral. **An additional $1,000 bonus will be rewarded to clients who refer a new restaurant POS business that processes over $25,000 per month for the first full three months after activation.***

For Example: A new restaurant POS business that has been referred activates their account on January 15th. From February 1-28th they processed $28K, from March 1-31st they processed $26k and from April 1-30th, they processed $30K. A total referral bonus of $2,000 will be rewarded; $1,000 once the restaurant business initially activates on January 15th, and another $1,000 when they fulfill the $25,000 per month processing threshold after April 30th.

SpotOn will pay Clients their reward via an ACH credit to their account on file within thirty (30) days of referred business activation. Clients will see this reflected on their dashboard statement as a “referral bonus.” Restaurant POS Activation. **When a referred restaurant business reaches $10,000 in processing.

Restaurant POS Activation: ***Additional $1000 bonus is valid for referrals submitted from August 16, 2023 through the end of 2023.

Ineligibility

Referrals will be ineligible and declined when:

Referrals not submitted through the SpotOn Dashboard or through the Client’s dedicated shareable link will be declined, and the Clients will not receive rewards.
The signed application date cannot be before the referral entry date.
SpotOn has sole discretion to decline referrals that are already existing SpotOn client opportunities or relationships, or were previously contacted directly or indirectly (i.e. through referral partners such as our Ally Program). Such referrals are not eligible for rewards.
SpotOn has sole discretion to decline referrals that are businesses SpotOn does not reasonably desire to do business with (i.e. businesses not in compliance with applicable laws or do not align with SpotOn ethics policies).
Rebooks, including COO (Change of Ownership), COB (Change of Business), and name changes, are not eligible for referrals. Example: A client refers a location that was previously a SpotOn client that is being sold to a new owner or changing the business name and setting up a new account under the same business entity.
Client accounts must be in good standing with no past-due balances to be eligible for a referral bonus payment.
Referring Clients who are inactive and have not processed over $100 USD during the past 6 months are ineligible for a referral bonus. However, once Clients process over $100 USD they may be rewarded their referral bonus.
If a referred business cancels prior to the referred business’ activation, no reward will be given.
If there is a referral promotion or special offer, the referral must be submitted before the *pre-established date (based on promotion duration) to qualify.
Requests for higher bonus payouts will not be fulfilled in the case where a Client makes a referral, and the referred business signs up for a lesser product and then months later upgrades to a product with a higher bonus payout.
Example: *Client makes a referral, and the referred business signs up for retail POS and is paid a $50 referral bonus. Months later, the referred business signs up for Restaurant POS, and the Client who made the initial referral requests a $1,000 referral bonus.
SpotOn Account Executives (“AE”) who own a business cannot refer a business from their dashboard account for a referral bonus. They will not be paid twice as a referrer and as an AE.
If a SpotOn AE’s spouse is an existing SpotOn client (signed and managed by a spouse), the AE’s spouse is not eligible to make referrals.

Terms and Conditions may be updated or changed at SpotOn’s sole discretion at any time. Clients who make referrals to SpotOn after the changed terms and conditions consent to such updated or changed Terms and Conditions by continuing to make referrals to SpotOn.

LexgiaPOS Inventory

Tracking and managing inventory has never been easier with this fully integrated application. Set alerts for when inventory is low, reminding you to replenish items. LexgiaPOS Inventory also allows you to define minimum stock levels for any and all products, prompting the system to create automated shopping lists with every item that must be replenished. Check for the most popular items and plan restocking accordingly.

The application also allows you to track purchasing patterns of customers as well as the profitability of your menu to keep ingredient or product costs below average, increasing overall revenue. LexgiaPOS Inventory is organized, allowing for consolidated and easy reporting. Adjustments can always be made, as items can be added or removed from the system at your discretion.

Customers that pay with a credit card are notified on their receipt that the merchant service fee will be passed through to them, appearing as a non-cash adjustment. This allows for the cost to be shared rather than taken entirely from your business revenue.

Maximize profits and reduce human error with an organized application that will always keep you up to date with your inventory status.

LexgiaPOS Pay

Accepting a wide variety of payments securely, smoothly, and easily is crucial in today’s world of business. LexgiaPOS Pay is perfectly fit for this task, being secure and safe, fast, and EMV-ready, but in addition to EMV chip cards, the system also accepts payments of all types including Google Pay, Apple Pay, and NFC wallets.

The application supports cash discount and zero fee programs, allowing for a plethora of payment options, all available for your customers at any time. The system also allows customers to add and edit tips, and provides same-day business funding accessibility. Being simple, transparent, and secure, LexgiaPOS Pay is an effective solution for any and all payment concerns within your business.

LexgiaPOS QR Pay

Contactless order and payment have seen a large increase over the last few years, and it continues to become more prevalent as technology advances. The system offers QR codes to your customers for opportunities to engage with your business, having the in-person experience while minimizing health risks.

Beyond health concerns, QR codes are simply convenient and time-saving in addition to being cost-effective, which boosts the efficiency of work flow throughout business hours. Increase brand exposure by creating QR code-based promotional campaigns and simply provide a secure and efficient means of interacting with your business.

Features

Online Ordering

Grow your customer base, improve speed, and increase transactions with online ordering. Manage and view across all locations.

Customer Loyalty

Customer loyalty programs are a must have at the franchise level. Centrally create and customize programs across locations.

Customer Display

Provide the level of service and convenience customers expect from a vibrant enterprise. Drive promotions, loyalty signup, and quick service.

ID icons created by Bogdan Rosu - Flaticon

Caller ID

Caller ID puts your customer data at your fingertips right when you need it. Share customer data across locations for seamless experience.

Waiting list icons created by Freepik - Flaticon

Wait List Reservation

Wait time calculator, text-to-guest, sync with table status, track phone reservations.

Order icons created by Freepik - Flaticon

Self Order Kiosk

Deploy customer self-service kiosks on each table, front counter, or stand. From 9 inch to 42 inch. Convenience and speed.

Customer service icons created by Freepik - Flaticon

Call Center

Call center integration, route orders to nearest location, tokenize payment methods, view and redeem loyalty points.

Organization chart icons created by Vector Stall - Flaticon

Central Kitchen & Warehouse

Track distributions, transfers, and orders to and from central kitchens and warehouses. Perfect for QSR chains.

Sms icons created by Dmytro Vyshnevskyi - Flaticon

Texting Alerts

Easily set up text alerts to a manager's mobile devices for voids, discounts, or no-sale activities. Identify and respond to concerns quickly.

Enterprise Reporting

Advanced consolidated reporting, view by store, city, region, or enterprise.

LexgiaPOS Online Ordering (OLO)

A commission-free and fully integrated, powerful online ordering system that automatically synchronizes with your menu, LexgiaPOS OLO is a vital tool for ensuring a smooth and efficient online ordering process. The system sends online orders from your business application or website directly to the kitchen, eliminating delays in communication. All online orders can be tracked within the system as well as managed and viewed across all locations or branches of a business, making the application effective for both single location and chain businesses.

Grow your customer base, improve the speed of the online ordering process, and increase the amount of transactions for your business. Allow customers to sign up for your loyalty program and earn rewards points directly through the system when they place an online order, and set custom delivery zones for customer convenience, offering another accessibility option. LexgiaPOS OLO places complete control over all aspects of your online ordering system directly at your fingertips.

LexgiaPOS Driver

LexgiaPOS Driver 1 Delivery service is a valuable asset for any business, as it conveniences customers and creates another avenue for profit. LexgiaPOS Driver is a fully integrated application developed for restaurants as well as their drivers to foster a seamless delivery process.

LexgiaPOS Driver 2 Quickly and easily assign drivers to certain deliveries or delivery routes within the system, speeding up the process. They can be informed anywhere at any time with SMS alerts, allowing for route changes and quick turnaround time. The system provides real-time driver status and allows you to collect data to measure driver performance.
DoorDash is fully integrated into the system for the purpose of outsourcing driver labor, allowing your in-house staff to remain focused on their own tasks. However, if your business already has delivery drivers, the system operates with the same efficiency and also provides backup drivers that are always available for when delivery employees are unable to work.

LexgiaPOS Driver quickens communication and increases delivery efficiency.

LexgiaPOS Alerts

SMS alerts are a highly convenient method of communication, especially in modern business. Often utilized at a variety of different workplaces, SMS is used as a tool to keep everyone on the staff updated and communicative at all times.

LexgiaPOS Alerts is a fully integrated application that enables fast and easy messaging across your entire business network. Send and receive SMS notifications for sales, refunds, low inventory, scheduling, and more. Sales alerts can be sent daily through the system to your staff, and texts can be sent to a manager's mobile device regarding voids, discounts, or no-sale activities. Additionally, key performance indicator (KPI) tracking alerts may be sent if you choose.

All SMS alerts within the application may be either scheduled or sent at the business owner's discretion, and program setup is quick and simple. Utilize alerts in the way that provides the most benefits for your business so that concerns can be identified and addressed quickly, resulting in efficient problem-solving and reduced error.

LexgiaPOS Caller ID

Be knowledgeable about who is on the other end of the line when your business takes phone calls with LexgiaPOS Caller ID. Using the system, if a repeat customer calls your business, they can easily be found in the database with a simple search, allowing access to their profile details, their previous store payment information, and order history. Having this information will speed up the order-taking process, and this will be especially helpful when receiving a high volume of calls. Additionally, customer data can be seamlessly shared across all locations using the system.

Managing takeout and delivery orders has never been easier, and knowing who is calling your business will help you build a database while enhancing the customer experience.

LexgiaPOS Call CNT

Managing a high volume of phone calls on a busy workday can be overwhelming and stressful. Utilize the system's fully integrated call center assistance to alleviate this issue. This application accepts orders all in one place and routes each of them to the customer's nearest location.

Eliminate missed calls entirely with LexgiaPOS Call CNT for optimal efficiency and increased sales. Equipped with a high volume capacity and customized routing, the system will play a large role in helping your staff handle a fast-paced day at work.

Security is not a concern but a guarantee, as the application tokenizes all payment methods. Call CNT is also fully integrated with LexgiaPOS Loyalty, enabling customers to view and redeem loyalty points through call center assistance. Increase your capacity of orders taken with another successful avenue of the ordering process.

LexgiaPOS Schedules

Scheduling is a crucial aspect of running a business, but with employees calling out of work and breaches in communication, it can get chaotic, disorganized, and frustrating. Alleviate unnecessary tension with LexgiaPOS Schedules. This application allows you to control and manage scheduling, make edits at any time, and send notifications to your staff regarding any changes.

Easily fill empty shifts as needed and keep our team consistently updated. Track the time your employees have worked, when and for how long they leave, and overall attendance of the staff. Make instant changes in real time and never second guess when your employees will be at work with LexgiaPOS Schedules.

Lexgia Point of Sale (POS)

At the heart of the LexgiaPOS operating machine is the award-winning, entirely cloud-based point of sale system. Having a wide variety of features all for the purpose of convenient and seamless transactional experiences, LexgiaPOS can play a large role in helping your business operate with a smooth and organized flow.

The Key Performance Indicator (KPI) dashboard presents net sales, transactions, and refunds for a simple and convenient ‘at-a-glance’ view. Additionally offered is the Table Layout feature in which values such as the guest count at specific tables, dining time length of any given customer, and the average check amount are calculated.

Quick transactions are made possible with the POS rapid iPad register, and an offline feature is fully integrated where the iPads can function independently through these transactions with no internet connection needed. Further, the customer facing display allows customers to adjust tips, receive payments through their email, sign up for a loyalty program, and provide an electronic signature directly on the display.

LexgiaPOS Loyalty

LexgiaPOS's S customer loyalty application allows businesses to create customized loyalty programs based on the best interests of both their consumers and the business itself. Loyalty rewards can be based on a variety of factors, including enrollment, customer visits, a fixed spent amount, specific menu items, and menu category.

Another option is to create a points-based loyalty program or multiple programs. If this route is chosen for your business, points can be redeemed at any branch or location, as the POS system stores your information all in one place and keeps data consistent. Adjustments can be made to loyalty programs centrally at your convenience, and the analytics of the programs are always available on-demand.

Fully integrated is an easy opt-in process at checkout for the convenience of your customers. In addition, businesses can compare customer volume to loyalty program engagement through the system dashboard to learn where and how improvements can be made for providing a better customer experience. Utilizing the loyalty program application to treat your regulars as royalty is an especially effective strategy for increasing repeat business.

LexgiaPOS Customer Display System (CDS)

LexgiaPOS CDS is a customer facing display that they are able to interact with during checkout. The easy and fast technology provides high levels of service and convenience for customers, allowing for less delay at checkout and increased consumer satisfaction. Equipped with a tip processing feature and required digital signature, the system provides quick service that is both enjoyable and more secure. The application can also prompt customers to opt-in to your loyalty program if you choose, driving more signups.

Advertisements can be added as well to drive promotions and brand exposure. If they choose, customers can opt for receiving receipts directly to their email, increasing convenience and security while reducing paper waste and the chances of lost receipts.

LexgiaPOS Kiosk

Self-order kiosk checkouts allow for customers to fully engage with the order and checkout processes independently, creating a more convenient customer experience while simultaneously lifting pressure from the front-of-house staff. LexgiaPOS Kiosk quickens the process of making and dispatching orders by communicating directly to a second display system located in the kitchen. The application eliminates extra steps by enabling direct communication from your consumers’ fingertips to the eyes of the kitchen staff.

Reduce wait times and errors while increasing convenience, speed, and efficiency. Kiosks are well equipped to handle high volume crowds quickly and easily, assisting your staff and improving the experience for your customers.

Payments can be made with more privacy, ensuring safety and security. Additionally, if you choose, upsell promotions can also be added to the display to drive more sales. LexgiaPOS customer self-serve kiosks can be deployed on each table, front counter, or stand, as they are available at your discretion from 9 inches to 42 inches in height.

LexgiaPOS Kitchen Display System (KDS)

LexgiaPOS KDS is a system specifically designed for catering to needs inside the kitchen. Always in direct communication with the front-of-house display, both systems can stay connected even without internet, allowing for no interruptions to the flow of your workday.

Organize the kitchen, improve in-house communication, reduce mistakes, and send orders out quickly, leading to increased satisfaction and reduced waste. Track kitchen performance to make decisions for your business supported by data. Measure and analyze production times by menu items, providing help for your chefs and cooks, increasing productivity. Your staff can also be assisted by displaying the status of orders inside the kitchen. LexgiaPOS KDS is equipped with a color-coded system to track and show ticket progress, where ‘new order’ is gray, ‘cooking’ is orange, ‘finished’ is green, and a ‘delayed’ order is red. Your staff will be able to see real-time order changes to improve quick communication and turnaround, drastically reducing wait times and customer dissatisfaction.

LexgiaPOS KDS 2 If your restaurant serves pizza, LexgiaPOS KDS allows your customers to customize a pie down to the slice and make their topping choices as elaborate as desired. Customers can also receive SMS text alerts directly from the kitchen so that they are notified as soon as their order has been completed. The kitchen display system allows for optimal efficiency and a significant reduction of error and waiting time.

Although the kitchen display system is an ideal choice for restaurant owners, the application would also be very effective in a warehouse. Employees can track order statuses and send alerts to customers when their orders are ready for them. Business owners can track warehouse performance and enhance assistance for their staff by providing direct communication between separate warehouses or different sectors within one warehouse.

LexgiaPOS KDS is the bridge to fast, effective, and easy communication within your business.

LexgiaPOS Waitlist

LexgiaPOS KDS 2 Excessive wait times can lead to customer dissatisfaction, lack of repeat business, and loss of sales. LexgiaPOS Waitlist is a fully integrated application within the operating system that tracks and manages your business’s bookings and guests to ensure minimal wait time and maximal communication with your customers. Equipped with a wait time calculator and synced with the statuses of your tables, the application remains constantly updated and can keep your customers in the loop as well by sending SMS text alerts regarding the status of their wait.

LexgiaPOS Waitlist can also track reservations made through phone calls and display the average wait time during any given hour of operation, the number of customers currently waiting to be served, and the number of available seats at any given time. Further, information specific to certain reservations are also provided on the display such as names, types of guests (adults or children), how long they have been waiting for service, and custom notes that can be edited at the discretion of you and your staff.

The application alleviates work stress for your staff, allowing them to focus on providing service rather than struggling to estimate wait times and table statuses. Drastically reduce walk-aways and serve a higher volume of customers while remaining organized and collected during business hours.

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